Pondicherry Journal of Nursing

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VOLUME 10 , ISSUE 1 ( Jan-Apr, 2017 ) > List of Articles

RESEARCH ARTICLE

A study to assess the effectiveness of information and communication technology (ICT) based discharge counseling on patient satisfaction among patients in selected wards at MGMCRI.

Mrs. Jayanthi K

Keywords : Discharge, Counseling, Patient satisfaction

Citation Information : K MJ. A study to assess the effectiveness of information and communication technology (ICT) based discharge counseling on patient satisfaction among patients in selected wards at MGMCRI.. 2017; 10 (1):16-19.

DOI: 10.5005/pjn-10-1-16

License: CC BY-NC 4.0

Published Online: 01-04-2017

Copyright Statement:  Copyright © 2017; Jaypee Brothers Medical Publishers (P) Ltd.


Abstract

Objectives: To evaluate the effectiveness of Information and Communication Technology (ICT) based discharge counseling on patient satisfaction. Method: Pre-experimental, One - shot case design was undertaken on patients getting discharged from medical wards. Result: The level of satisfaction of patients on ICT based discharge counseling states that 38(76%) of the patients had high satisfaction and 12(24%) of them had good satisfaction and none of the patients had moderate and low satisfaction The results stated that The p value was <0.001 which was significant implicating the effectiveness of ICT based discharge counseling on patient satisfaction. Conclusion: Discharge counseling plays an important role in health care system. This study shows that most of them had high to good satisfaction levels about the ICT based discharge counseling.


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