Citation Information :
K MJ, K DR. A study to assess the effectiveness of information and communication technology (ICT) based discharge counseling on patient satisfaction among patients in selected wards at MGMCRI.. 2017; 10 (1):16-19.
Objectives: To evaluate the effectiveness of Information and Communication Technology (ICT) based discharge counseling on patient satisfaction.
Method: Pre-experimental, One - shot case design was undertaken on patients getting discharged from medical wards.
Result: The level of satisfaction of patients on ICT based discharge counseling states that 38(76%) of the patients had high satisfaction and 12(24%) of them had good satisfaction and none of the patients had moderate and low satisfaction The results stated that The p value was <0.001 which was significant implicating the effectiveness of ICT based discharge counseling on patient satisfaction.
Conclusion: Discharge counseling plays an important role in health care system. This study shows that most of them had high to good satisfaction levels about the ICT based discharge counseling.
The Joint commission. (2011). National Patient Safety Goals. Pub: 5 January 2011 Beardsley RS. Review of literature: Oral patient counseling by pharmacists. Proceedings of the National Symposium on Oral Counseling by pharmacists about Prescription Medicines. (1997) P. 19 - 21
“Information and communication Technology from” FOLDOC. 2008-09- 19. Thomas B. Information and Communication Technology Education. UNESCO. (2016). P. 200-315